Delivery & Returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Registered Mail with tracking and drop-off with signature. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
We accept the return for 14 days after its reception of any item that has arrived damaged or with a wrong description. Even, if simply the customer has changed of mind. We offer a full refund except shipping costs or an exchange for another item with the same value. Returning shipping fees are at the buyer’s cost.
Items must be returned in the exact same condition as they were delivered to apply for this policy, and original shipping costs will not be reimbursed.